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ServicePoint

• 1. Getting Around in ServicePoint
  • 1.1. Enter Data As
  • 1.2. Dashboard
• 2. Workflows
  • 2.1. Unsheltered Clients - OUTREACH
  • 2.2. Coordinated Entry Workflow
  • 2.3. Diversion - Standard
  • 2.4. Diversion - Off Hours
  • 2.5. Anonymous Clients
• 3. Bed Utilization
  • 3.1. What is Bed Utilization?
• 4. Unsheltered Provider
  • 4.1. Mission and Purpose of the Unsheltered Provider
• 5. In Depth: Households
  • 5.1. How to Enter Households So That Your Reporting Works
  • 5.2. How to Remove a Client from a Household During a Program Stay
  • 5.3. How to Add Household Members to Open Program Stay
• 6. In Depth: Entry Exits
  • 6.1. How to Delete a Program Stay (or Entry/Exit)
  • 6.2. How to Delete an Exit
  • 6.3. How to Answer Destination when Destination Data Not Obtained
  • 6.4. Destinations to Family or Friends (Temp vs Permanent)
• 7. In Depth: Assessments
  • 7.1. How to Use Household Data Sharing (optional feature)
  • 7.2. How to Complete an Exit Assessment
  • 7.3. Interims and Follow Ups
• 8. In Depth: Service Transactions
  • 8.1. Which Service Transactions to Enter
  • 8.2. How to Enter Service Transactions (Step 6 of Services Workflow)
• 9. How to Adjust Existing Records
  • 9.1. How to change Name, Social Security Number, or Veteran Status
• 10. Build Your Own Webinar
  • 10.1. June 2018 Webinars
  • 10.2. March 2018 Webinars

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