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ServicePoint

• 1. Getting Around in ServicePoint
  • 1.1. Enter Data As
  • 1.2. Dashboard
• 2. Workflows
  • 2.1. SSVF Workflow
  • 2.2. PATH Workflow
  • 2.3. RHY Workflow
  • 2.4. Unsheltered Clients - OUTREACH
  • 2.5. Coordinated Entry Workflow
  • 2.6. Diversion Workflow 2019 - Service Transaction Model
  • 2.7. Anonymous Clients
  • 2.8. Locking Client Records
  • 2.9. YHDP Workflow
  • 2.10. Referral Guidance
  • 2.11. Add or Close Referral
  • 2.12. Coronavirus (COVID-19) Screening Tool
• 3. Bed Utilization
  • 3.1. What is Bed Utilization?
• 4. Unsheltered Provider
  • 4.1. Mission and Purpose of the Unsheltered Provider
• 5. In Depth: Households
  • 5.1. How to Enter Households So That Your Reporting Works
  • 5.2. How to Remove a Client from a Household During a Program Stay
  • 5.3. How to Add Household Members to Open Program Stay
• 6. In Depth: Entry Exits
  • 6.1. How to Delete a Program Stay (or Entry/Exit)
  • 6.2. How to Delete an Exit
  • 6.3. How to Answer Destination when Destination Data Not Obtained
  • 6.4. Destinations to Family or Friends (Temp vs Permanent)
  • 6.5. Overlapping Project Stays Between RRH and PSH Projects
  • 6.6. Aligning Destinations and Project Types
• 7. In Depth: Assessments
  • 7.1. How to Use Household Data Sharing (optional feature)
  • 7.2. How to Complete an Exit Assessment
  • 7.3. Interims and Follow Ups
  • 7.4. Updating or Changing Incomes During Program Enrollment
• 8. In Depth: Service Transactions
  • 8.1. Which Service Transactions to Enter
  • 8.2. How to Enter Service Transactions (Step 6 of Services Workflow)
• 9. How to Adjust Existing Records
  • 9.1. How to change Name, Social Security Number, or Veteran Status
• 10. Forgot Password / Password Reset
  • 10.1. Forgot Password / Password Reset
• 11. Build Your Own Webinar
  • 11.1. June 2018 Webinars
  • 11.2. March 2018 Webinars

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