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HomeServicePointIn Depth: Entry ExitsHow to Delete a Program Stay (or Entry/Exit)

6.1. How to Delete a Program Stay (or Entry/Exit)

To delete an Entry/Exit, follow these steps:

  1. Click ClientPoint, enter the Client ID, click Search.
  2. Click the Entry Exit tab.
  3. Decide which Entry Exit should be deleted. If you are not sure, please send in a ticket to
  4. Click the trash can next to the Entry Exit that should be deleted.
  5. IMPORTANT: If there were other household members included in that Entry Exit, click the "Switch to another Household Member" dropdown, choose the next household member, and click Submit.
  6. Repeat steps 3 - 5 until the program stay is deleted from all household members.


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How to Delete an Exit