HMIS Help Desk
Home → Data Quality → Timeliness of Data → Desk Time Report
2.1. Desk Time Report
In the Data Quality Standards, the timeliness standards for data entry are clearly laid out as follows:
- From the day the client enters your program, the agency has five days to get the client entered into HMIS.
- From the day the case manager learns of a change in circumstance (increase/decrease in income, non-cash, or health insurance or other change) the agency has five days to get the interim entered into HMIS.
- From the day the client exits your program, the agency has five days to exit the client in HMIS.
This report only looks at the span of time between the Client's Entry Date and the date their Entry/Exit was entered into HMIS. Though it is equally important that clients are exited within 5 days, ServicePoint does not currently have a way of tracking that. Generally it is the "median" that is used in performance measures.
To run this report, you must have an ART license.
Public > Balance of State HMIS > Data Quality and Performance > Monthly > "Desk Time".
Users can select multiple providers. Use a date range of a year ago to the current date. The report will show stats for each provider selected. See below: