Home → ServicePoint → In Depth: Service Transactions → Which Service Transactions to Enter
Each client should have at least one Case Management Service Transaction to indicate that client's intake process.
Each client should also have a second Service Transaction of some kind besides Case Management. It does NOT have to be financial; it can be "Housing Search and Placement".
As your client progresses through your program, users should update any services given, such as rental payments.
For each recertification, there should be one Case Management Service Transaction.
So, a typical collection of Services Transactions for a client might be:
Date | Service | Activity Represented |
5/1/2014 | Case Management | Intake |
6/15/2014 | Housing Search and Placement | Found housing for the client |
6/15/2014 | Rental Payment | Paid first month's rent |
6/15/2014 | Deposit Payment | Paid deposit |
7/1/2014 | Rental Payment | Paid 2nd month's rent |
8/1/2014 | Case Management | Recertification |
8/1/2014 | Rental Payment | Paid 3rd month's rent |