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HomeCE - Coordinated EntryComponent 4 - DiversionWhat is Diversion?

5.1. What is Diversion?

Diversion determines if a household experiencing a housing crisis can return to housing or find alternative housing outside of the crisis response system. Diversion involves utilizing mainstream resources and mediation techniques to assist the household in identifying alternative housing options, including but not limited to returning to their own housing, staying with family/friends, or relocation to another area. Diversion should only take place with people who are literally homeless or at risk of homelessness within seven days prior to the potential housing crisis. Providers should incorporate a strengths-based, person centered approach to help the household maintain or find safe, stable housing.

When a client presents to a Coordinated Entry (CE) access point (AP/ap) with a housing crisis, that client should be interviewed by staff trained in Diversion before being referred or admitted to shelter.

Ohio Balance of State CoC Coordinated Entry and Diversion Resources can also be found here:

Ohio BoSCoC Coordinated Entry

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AP Provider Diversion Workflow and Training Video