HomeServicePointIn Depth: Entry ExitsHow to Delete an Exit

6.2. How to Delete an Exit

Deleting an Exit from a Client's Record

It is finally here!!!! The ability to delete Exits is now a feature within ServicePoint.  You no longer have to delete and recreate the entry after accidentally exiting a client from your program.

How to Delete an Exit:

  1. Search for the client's record in ClientPoint.
  2. Go to the Entry/Exit dashlet on the Summary Tab of the record.
  3. Click the edit pencil for the Exit date to be deleted. The Edit Exit Data window will appear.
  4. Click the trash can icon located next to the client's name.
  5. Follow steps 2 – 4 for each household member (if applicable).

Note: If a user attempts to delete an Exit for a program stay for which there is a Followup Review saved, the following Alert window will appear. To complete the deletion, the user must first delete the Followup, and then complete steps 2-5 above.

 

This function cannot be performed on any program stays that belong to other projects. If a client has an incorrect exit date from another project, please contact us at hmis@cohhio.org to have it resolved.

If you have any questions or comments, please give us a call or email us at hmis@cohhio.org.

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