HomeCE - Coordinated EntryComponent 4 - DiversionCE Provider Diversion Workflow

5.2. CE Provider Diversion Workflow

CE Provider Diversion Workflow

Coalition on Housing and Homelessness in Ohio

 Client presents or calls the access point with a housing crisis meeting the Diversion definition:

    1. During business hours, proceed to step 2.
    2. During off hours, if a client is in need of emergency shelter and a bed is available, provide the client with shelter. Once the access point reopens, proceed to step 3 during business hours
  1. Discuss HMIS Data Privacy Notice & Consent and HMIS Release of Information
    1. on the phone- Verbal agreement
    2. In person- applicants signature is required
  2. Staff works with HoH to complete HMIS Diversion Form
  3. Begin the diversion conversation using and completing the Diversion Screening tool
  4. If the client is diverted follow the HMIS Diversion Workflow
  5. If the client is not diverted follow the CE workflow


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7.2. Prioritizing PSH